Product Care

Thank you for your purchase of Thomasville furniture.  We are glad that you chose our products for your home and want you, with your family and friends, to enjoy them for many years to come.  We put together these care tips for your convenience.  However, always remember that your entire Thomasville team is available when you need us.  If we can help, please let us know.   

WOODEN FURNITURE

Dusting is a key factor in maintaining your wooden furniture.  A clean, soft cloth is all that is needed most of the time.  Apply a small amount of furniture polish on the cloth being used, rather than directly on the wood.  Thomasville Woodcare products are specially formulated to maintain the beautiful veneers and fine finishes of Thomasville furniture and are available online or at retailers nationwide.  Be careful always to follow the manufacturer’s instructions on the products you purchase.

Use coasters, cosmetic trays, or saucers beneath drinks, potted plants, or anything that contains liquids. Left standing, liquids can cause white circles in your finish and, if left for long periods, they can cause the finish to lift from the wood.

Direct sunlight can damage your furniture.  Steady, prolonged exposure can cause fading or create hairline cracks.  Therefore, keep your furniture away from open windows or heating and air-conditioning sources.  Close proximity to these sources also can adversely affect the moisture content of wood.

Do not allow synthetics, rubber, or plastics to rest on your wood finish for prolonged periods of time because they might contain chemicals that can damage the finish. Oils may also cause your finish to deteriorate.

Although fabric tablecloths and cork-backed placemats tend to be finish friendly, remember that your table likes to breathe and that guests can sometimes spill beverages which may seep through a mat without your knowing.  Therefore, enjoy the natural beauty of your wood furniture.

Take care not to overload your curio or china cabinet’s glass shelves.  When placing heavy or numerous items on a single shelf, consider appropriate weight distribution.

If doors or drawers do not appear to fit properly, first check to see whether your furniture is sitting level on the floor.  If not, you may want to adjust any leveling glides as described in the information received with your furniture.  Furniture can settle into carpeting or rugs.  If drawers and doors begin to bind, the leveling glides may need adjusting.

If you need to remove one of your drawers, please follow this procedure:   For a drawer with nylon wheel glides, look for levers on each side to release the drawer.  To remove a drawer with wooden glides, bring the drawer forward as far as it will go, then with one hand on each side of the drawer, give it a firm pull.  This will release the drawer stop.  The drawer stop automatically will engage when you reinsert the drawer. 

When moving your bed, always disassemble it first. Moving a wooden headboard or footboard without doing so can exert undue stress on the rails and cause a crack or separation. 

For comfort and durability, please install the appropriate support system with your bed.  

FABRIC UPHOLSTERY

Proper placement of your upholstery in your environment can add to its life.  You will want to avoid placing upholstered furniture in direct sunlight, which can weaken the fibers, cause fading, and make it more vulnerable to tears.  Also, exposure to heat vents can contribute the premature deterioration of fabric and foam.

Remember to vacuum your furniture often.  For a thorough cleaning, make sure to remove all cushions and draw the vacuum’s crevice attachment along the edges, seams, and any recesses.  This will help prevent dust, as well as other debris, from embedding into the fabric.

As your family settles comfortably into a sofa, loveseat or chair, “comfort wrinkles” will begin to develop.  To keep wrinkles to a minimum, fluff and turn detached cushions and pillows regularly.  Although it is possible to minimize these wrinkles, please bear in mind that they are a normal part of the maturing of an upholstered piece of furniture. 

LEATHER UPHOLSTERY

Dust leather regularly.  Use a soft, white cloth to clean your furniture.  You also can use the soft brush attachment on your vacuum cleaner.

As with fabric upholstery, “comfort wrinkles” naturally will develop as you settle into your new chair or sofa.  To keep wrinkles to a minimum, fluff cushions and pillows regularly.   Although it is possible to minimize these wrinkles, please bear in mind that they are a normal part of the maturing of an upholstered piece of furniture. 

If you have a spill, blot the spill dry immediately with a soft, clean cloth.

Avoid placing your leather furniture in front of windows, under skylights, or in places that expose pieces to direct sunlight. 

Maintain a safe distance between furniture and heat sources.  Prolonged exposure to heat sources can dry out leather. 

Avoid using ink pens, nail polish, nail polish remover, or other harmful household products near your leather furniture to avoid possible spills, which may cause permanent damage. 

Avoid placing newspapers or magazines on the surface of your leather furniture because the inks may transfer onto the leather and cause permanent damage. 

FABRIC CLEANING

The mill of origin has recommended the method for cleaning your furniture,  based on the fabric’s content and construction.  You can find the cleaning code for your Thomasville fabric upholstered furniture either under the center seat cushion or on the dust cover located on the bottom of the piece.  These cleaning codes are recommendations and therefore do not imply any guarantees that a particular fabric always can be cleaned in this way.

Code W

Clean this fabric with water-based cleaning agents or water-based foam to remove overall soil. Many household cleaning agents are harmful to the color and life of a fabric.  Professional dry cleaning is recommended.  To prevent overall soiling, frequently vacuum or lightly brush to remove dust or debris. 

Code WS/SW

Clean this fabric with water-based cleaning agents, foam, or pure solvents (petroleum distillate-based products).  Professional dry cleaning is recommended. To prevent overall soiling, frequently vacuum or lightly brush to remove dust or debris. 

Code S

Clean this fabric with pure solvents (petroleum distillate-based products).  Professional dry cleaning is recommended. CAUTION:  Use of water-based or detergent-based solvent cleaners may cause excessive shrinking.  Solvent cleaning agents may not remove water stains. To prevent overall soiling, frequently vacuum or lightly brush to remove dust or debris. 

Code X

Clean this fabric by vacuuming or lightly brushing to prevent accumulation of dust or debris.  Water-based foam or solvent-based cleaning agents of any kind may cause excessive shrinking or fading.